Customer Service Representative III Job at SGS Consulting, Pennsylvania

VlArZUxhY05yd0lMZjlRampROWkwRm50NXc9PQ==
  • SGS Consulting
  • Pennsylvania

Job Description

Job Responsibilities:

  • Process orders for products and services submitted by sales staff or customers
  • Manage orders ranging from quick-ship items to complex, long-cycle orders
  • Proactively follow up on order backlog to ensure accuracy and completeness
  • Communicate order status updates and changes to relevant stakeholders in a timely manner
  • Coordinate with internal departments regarding order status, shipping dates, pricing, product availability, and backorders
  • Maintain virtual customer files, including sales contracts and supporting documentation
  • Customer Billing Resolution
  • Investigate and resolve customer billing disputes in coordination with the Accounts Receivable collections team
  • Provide pricing and availability information
  • Prepare formal quotations for standard and select specialty products and services
  • Support pre- and post-order sales activities as needed
  • Perform additional duties based on organizational needs

Skills:

  • Sales Support, Billing, Invoice, order processing, and Order status

Education/Experience:

  • 0-2+ years of experience with a college degree or equivalent work experience
  • Proficiency in Microsoft Office applications
  • Preferred experience with Salesforce CRM, AS400, and Select Configure Price Quote (SCPQ) tools

Job Tags

Work experience placement, Work at office

Similar Jobs

Upflow Jobs

Data Analyst Intern Job at Upflow Jobs

 ...inhibited. Upflow is the modern collections hub that manages all data, analytics, communications and payments to improve cash flows....  ...industry Defined pathway : This is a structured 6-month internship designed to immerse you deeply in the workings of Upflows data... 

Awesome Motive

WordPress Full-Stack Developer Job at Awesome Motive

 ...As a WordPress Developer at WPForms, you'll work on a diverse team that builds & supports a wide-range of websites. Were looking for someone...  ...politics, no b.s., and no jerks. Location This is a remote position - our team is spread around the globe! Our home... 

Legend Biotech USA, Inc.

Sr. Manager, Maintenance & Metrology Job at Legend Biotech USA, Inc.

Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and...

Apollo Technical LLC

PHP / Wordpress Developer Job at Apollo Technical LLC

Job Description This is a remote position. As the PHP/Wordpress Developer of our Agency, you will be responsible for designing and implementing new features and functionality on websites and platforms. You will establish and guide the websites architecture, ensure... 

Data Group Inc

WordPress Developer Job at Data Group Inc

**About This Role** Data Group Inc. is hiring a WordPress Developer for part-time remote client work across corporate, marketing, and conversion-focused web properties. This role is best suited to someone who can independently ship custom WordPress functionality, improve...