Job Description

ABOUT SAGA

SAGA is a Modern American fine dining restaurant located on the 63rd floor of 70 Pine Street in New York City’s Financial District.

Opened in 2021 by Chef Jamal James Kent, SAGA earned two Michelin stars within its first year and has maintained that standard through a commitment to precision, discipline, and evolution. 

Today, under the leadership of Executive Chef Charlie Mitchell, SAGA continues to push forward with a clear and focused vision. 

The menu reflects a Modern American perspective, drawing from the richness of the Hudson Valley’s seasonal ingredients while embracing the diverse culinary influences that define New York City. Each tasting menu is shaped by a balance of refinement, creativity, and a strong sense of narrative.

The beverage program mirrors this philosophy, with a wine list that spans both classic and emerging regions, highlighting thoughtful, artisanal producers alongside benchmark estates. The program is designed to complement and elevate the guest experience with equal parts precision and discovery.

One floor above SAGA is Overstory, an award-winning cocktail bar offering panoramic views of the city. Together, the two concepts form a cohesive destination, united by a shared commitment to excellence, innovation, and world-class hospitality.

At every level, SAGA is driven by a pursuit of continuous improvement and a dedication to delivering an experience that is both exacting and memorable, an environment designed for hospitality professionals who are passionate about their craft and committed to operating at the highest level.

POSITION: FRONT SERVER

As a Front Server at SAGA, you are an integral part of a Modern American dining experience defined by precision, creativity, and a deeply personalized approach to hospitality. Working in close coordination with the Captain and Sommelier, you help execute a seamless and highly choreographed service while maintaining the rhythm, flow, and integrity of the dining room.

This position is designed for hospitality professionals who are committed to excellence and who understand that world-class service is both technical and deeply intuitive. You will support the Captain in delivering a refined, contemporary style of service, one that is polished yet approachable, detail-driven yet fluid.

The Front Server must demonstrate an advanced awareness of the dining room, anticipating guest needs, responding to subtle cues, and executing responsibilities with quiet confidence and precision. Every action, no matter how small, contributes to a cohesive and memorable guest experience reflective of the highest level of fine dining.

SAGA operates with a “whole house” philosophy, where all departments, Pastry, Savory, Dining Room, and Facilities, work as one unified team. You are expected to communicate clearly and respectfully across all departments, contributing to a culture rooted in accountability, professionalism, and mutual respect.

CANDIDATE PROFILE

• Minimum 1+ year of experience in a Michelin-starred or equivalent fine dining restaurant preferred
• Demonstrates a polished, confident, and genuinely gracious demeanor with a strong sense of presence on the floor
• Strong foundational knowledge of cuisine, with familiarity in wine, spirits, and contemporary service techniques; a continued eagerness to refine and expand this knowledge
• Ability to execute both technical and intuitive aspects of service at a high level
• Exceptional organizational and time management skills in a fast-paced, detail-oriented environment
• Comfortable supporting wine and beverage service with accuracy and confidence
• Strong communication skills, with the ability to give and receive direct, constructive feedback
• Self-motivated, disciplined, and committed to continuous growth within the craft of hospitality
• Full schedule availability, including evenings, weekends, and holidays

SERVICE RESPONSIBILITIES

The Front Server is responsible for, but not limited to:

• Maintaining comprehensive knowledge of the menu, including ingredients, technique, and narrative, as well as wine by the glass and cocktail offerings
• Executing precise, efficient, and unobtrusive table maintenance in alignment with course progression
• Supporting and maintaining the pacing of the dining room, ensuring a seamless and synchronized flow of service
• Anticipating guest needs through observation and experience, adapting service style to each table
• Assisting in wine and beverage service with technical accuracy and attention to detail
• Maintaining immaculate organization, cleanliness, and readiness of service stations at all times
• Upholding a composed, professional, and solutions-oriented mindset under pressure

PHYSICAL DEMANDS

• Stand and remain actively engaged for extended periods (5+ hours)
• Lift and carry up to 50 pounds when necessary
• Move efficiently throughout the dining room, including navigating stairs and extended distances
• Work comfortably in elevated spaces, elevators, and confined areas

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