Job Description

We are seeking a driven and detail-oriented Promotional Customer Service Representative to support the daily operations of our customer service and sales team . This role is ideal for individuals looking to grow into leadership and management positions , with hands-on training provided.

In this position, you will help develop and maintain processes that enhance customer satisfaction, team performance, and overall service quality . You’ll play a key role in building strong customer relationships and supporting team success.

This is an entry-level position with a clear path into management for high-performing candidates. We are hiring immediately.

Key Responsibilities

• Support daily operations of the customer service and sales team
• Assist in driving team performance to meet departmental and organizational goals
• Help train and mentor new or less experienced team members
• Monitor and evaluate team performance to ensure quality and efficiency
• Handle and resolve escalated customer inquiries and service issues
• Promote a culture focused on customer satisfaction, retention, and engagement
• Maintain company standards and ensure positive customer experiences

Qualifications

• 1–3 years of customer service experience preferred
• Strong communication skills (verbal and written)
• Ability to multi-task and perform well under pressure
• Problem-solving mindset with the ability to identify and resolve issues quickly
• Strong organizational skills with the ability to prioritize tasks effectively
• Team-oriented with the ability to collaborate and support others
• Adaptable and comfortable in a fast-paced, changing environment
• Experience or interest in account retention and customer relationship management
• Ability to handle difficult or sensitive customer situations professionally

What We Offer

• Immediate hiring opportunities
• Paid training with a structured path into management
• Career advancement based on performance and leadership development
• Hands-on experience in customer service, sales, and business operations
• Supportive, team-focused work environment

Apply Today

Start your career in customer service and business development with a company that invests in your growth. If you’re motivated to succeed and ready to advance into leadership, apply now for immediate consideration.

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