Promotional Customer Service Representative - Entry Level - Immediate Start Job at Resilient Enterprises, Meridian, ID

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  • Resilient Enterprises
  • Meridian, ID

Job Description

We are seeking a driven and detail-oriented Promotional Customer Service Representative to support the daily operations of our customer service and sales team . This role is ideal for individuals looking to grow into leadership and management positions , with hands-on training provided.

In this position, you will help develop and maintain processes that enhance customer satisfaction, team performance, and overall service quality . You’ll play a key role in building strong customer relationships and supporting team success.

This is an entry-level position with a clear path into management for high-performing candidates. We are hiring immediately.

Key Responsibilities

  • Support daily operations of the customer service and sales team
  • Assist in driving team performance to meet departmental and organizational goals
  • Help train and mentor new or less experienced team members
  • Monitor and evaluate team performance to ensure quality and efficiency
  • Handle and resolve escalated customer inquiries and service issues
  • Promote a culture focused on customer satisfaction, retention, and engagement
  • Maintain company standards and ensure positive customer experiences

Qualifications

  • 1–3 years of customer service experience preferred
  • Strong communication skills (verbal and written)
  • Ability to multi-task and perform well under pressure
  • Problem-solving mindset with the ability to identify and resolve issues quickly
  • Strong organizational skills with the ability to prioritize tasks effectively
  • Team-oriented with the ability to collaborate and support others
  • Adaptable and comfortable in a fast-paced, changing environment
  • Experience or interest in account retention and customer relationship management
  • Ability to handle difficult or sensitive customer situations professionally

What We Offer

  • Immediate hiring opportunities
  • Paid training with a structured path into management
  • Career advancement based on performance and leadership development
  • Hands-on experience in customer service, sales, and business operations
  • Supportive, team-focused work environment

Apply Today

Start your career in customer service and business development with a company that invests in your growth. If you’re motivated to succeed and ready to advance into leadership, apply now for immediate consideration.

Job Tags

Full time

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