Job Description

Please Note:

To provide the best candidate experience amidst our high application volumes each candidate is limited to 10 applications across all open jobs within a 6-month period.

Advancing the Worlds Technology Together

Our technology solutions power the tools you use every day--including smartphones electric vehicles hyperscale data centers IoT devices and so much more. Here youll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of whats possible and powering the future.

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. Were dedicated to empowering people to be their true selves. Together were building a better tomorrow for our employees customers partners and communities.

Our technology solutions power the tools you use every day--including smartphones smartwatches VR conventional/electric vehicles laptops and so much more. Here youll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of whats possible and powering the future.

Samsung Display is the #1 OLED provider in the world. As a key member of the San Jose Display team the Senior Manger Field Application Engineering will work as an individual contributor dealing with Samsungs industry-leading OLED display collaboration with Korean HQ you will work on spearheading project management tech support for customers tech sensing product planning and tech enabling for future products.

This position is responsible for providing technical support for running project and identifying new business opportunities for Samsung Display products. Youll handle all of the technical issues of display devices during customer development stage and also support new program addition this position provides technical market information working in collaboration with the sales and marketing team.

Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy

What Youll Do

• Develop and execute promotion plans for new product and technology to existing and target customers with goal to secure RFQ for upcoming products.
• Support design efforts by performing joint validation / testing of the Samsung products (OLED QD-OLED) on customer platforms. This includes performing electrical mechanical optical safety and reliability tests till closure.
• Daily communication and review with customers regarding technical issues and project schedules.
• Conduct face-to-face customer meetings weekly/daily and as necessary to provide support discuss current issues provide updates discuss current and future business and build strong relationships.
• Address customer issues by gathering facts recommending solutions gaining SDC management support.
• Provide customer support including product information road maps demonstrations and technical issues.
• Report progress to management on issues on daily/weekly/monthly basis / opportunities and solicit support whenever needed.
• Update key activities through weekly reports for executive review.
• Daily communication with our corporate HQ team regarding pending and new issues.
• Deliver insight based on real time customer feedback and establish execution plans accordingly.

What You Bring

• Bachelors in engineering and 15 years of experience or a Masters and 13 years of experience or a PhD and 10 years of industry experience preferred.
• Experience in consumer electronics preferably technical experience in the display industry.
• Solid understanding of display technologies on OLED and basic understand other type of displays.
• You should manage the project moving forward as planned and solve the issue with dedicated effort and creative way.
• You should have supportive mindset behavior and courtesy for Customer satisfaction.
• Youre inclusive adapting your style to the situation and diverse global norms of our people.
• An avid learner you approach challenges with curiosity and resilience seeking data to help build understanding.
• Youre collaborative building relationships humbly offering support and openly welcoming approaches.
• Innovative and creative you proactively explore new ideas and adapt quickly to change.

#LI-MD1

What We Offer
The pay range below is for all roles at this level across all US locations and functions. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. We also offer incentive opportunities that reward employees based on individual and company performance.

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved addition to the usual Medical/Dental/Vision/401k our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.

Give Back With a charitable giving match and frequent opportunities to get involved we take an active role in supporting the community.
Enjoy Time Away Youll start with 4 weeks of paid time off a year plus holidays and sick leave to rest and recharge.
Care for Family Whatever family means to you we want to support you along the wayincluding a stipend for fertility care or adoption medical travel support and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions youll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym plus virtual classes make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. Thats why we facilitate a flexible environment so you can find the right balance for you.

Base Pay Range

$189000 - $301000 USD

Equal Opportunity Employment Policy

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel regardless of race religion color age disability sex gender identity sexual orientation ancestry genetic information marital status national origin political affiliation or veteran status.

When selecting team members we prioritize talent and qualities such as humility kindness and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities long-term conditions neurodivergent individuals or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor Inc. are permitted to submit resumes for any job openings.

Applicant AI Use Policy

At Samsung Semiconductor we support innovation and technology. However to ensure a fair and authentic assessment we prohibit the use of generative AI tools to misrepresent a candidates true skills and qualifications. Permitted uses are limited to basic preparation grammar and research but all submitted content and interview responses must reflect the candidates genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process.

Applicant Privacy Policy
Experience:

Senior Manager

Job Tags

Full time, Immediate start, Flexible hours

Similar Jobs