Job Description

About the Role

Arch Systems is looking for a Senior Sales Engineer based in Europe to serve as a critical technical partner in our go-to-market motion. In this role, you will support the pre-sales process by clearly articulating Arch's product capabilities and value proposition, designing and executing pilots to demonstrate return on investment (ROI), and defining integrated solutions that connect Arch with customer and partner production systems.

You will act as a key bridge between customers, sales, and product teams—leveraging your expertise across Information Technology (IT) and Operational Technology (OT) to guide prospects through complex technical evaluations. This role requires strong manufacturing domain knowledge, technical depth, and the ability to communicate effectively with both technical and non-technical stakeholders.

This role must be based in Europe. Candidates must be located in Europe to be considered.

What You Will Own & Drive

• Pre-Sales Technical Leadership: Partner with Account Executives to qualify opportunities, uncover customer needs, and guide prospects through technical evaluation and decision-making.
• Product Demonstrations: Deliver compelling, technically credible demonstrations that highlight the business and operational value of Arch's manufacturing AI and data platform.
• Pilot & ROI Execution: Define, plan, and execute pilots and proofs of concept (PoCs) that validate technical fit and demonstrate measurable ROI.
• Solution Design & Mapping: Work directly with customers to understand manufacturing processes and challenges, and map Arch's solutions to address their specific pain points.
• Customization & Integration: Collaborate with product and engineering teams to propose solutions that integrate Arch with customer and partner production systems.
• Technical Presentations: Present complex technical concepts clearly to a range of stakeholders, from shop-floor engineers to executive leadership.
• Security Reviews: Respond to customer security questionnaires using Arch's existing response library, while maintaining and expanding that knowledge base to improve efficiency and consistency.
• Training & Enablement: Provide hands-on training and technical support to customers during pilots and early-stage deployments.
• Competitive Awareness: Stay informed on industry trends, competitive solutions, and emerging technologies, and clearly articulate Arch's differentiation.
• Travel: Travel approximately 25% of the time for customer meetings, product demonstrations, trainings, and industry events.

What You Bring to the Table

• Education: Bachelor's degree in Industrial Engineering, Computer Science, or a related technical field, or equivalent practical experience.
• Experience: 3+ years of experience in a technical sales, sales engineering, or solutions engineering role within manufacturing environments.
• Manufacturing Systems Knowledge: Strong understanding of IT and OT systems, with the ability to design and explain integrated manufacturing solutions.
• Technical Communication: Exceptional presentation and communication skills, with the ability to explain complex technical topics to both technical and non-technical audiences.
• Problem Solving: Strong analytical and problem-solving skills, with a practical approach to designing solutions for customer challenges.
• Collaboration: Proven ability to work effectively in a remote, cross-functional team environment.
• Languages: Fluent written and spoken English required; additional languages are a strong plus for supporting global customers.
• Location Requirement: Must be located in Europe.

What Makes You Stand Out

• Hands-on experience in discrete manufacturing , either working directly at a manufacturer or selling into manufacturing environments
• Ability to write sample code, build custom dashboards, or otherwise tailor technical artifacts to support demos, pilots, or PoCs
• Comfort navigating complex sales cycles with multiple technical and business stakeholders
• Strong curiosity and willingness to go deep into customer problems to design the right solution

How We Will Support You

• Innovate with Impact: Join a team building advanced AI and data products that meaningfully improve manufacturing operations around the world. Your work will contribute directly to efficiency, sustainability, and technical agility for major industrial players.
• Collaborative Environment: Work alongside a passionate, multidisciplinary team that values curiosity, open dialogue, and cross-functional collaboration. We foster an environment of continuous learning and shared success.
• Growth & Development Opportunities: Develop leadership and technical skills through hands-on experience with product innovation, complex customer programs, and data-driven decision-making. Arch supports your long-term career advancement and deepening of industry expertise.
• Equity & Ownership: Benefit from equity opportunities that align your contributions with the long-term success and mission of Arch Systems.
• Remote-First Flexibility: Thrive in a remote-first culture designed to enable flexibility, balance, and productivity across a globally distributed team.

Application Process

Please submit resumes in English. We encourage passionate applicants to apply, even if they don't meet every qualification. At Arch, we value authenticity and believe in hiring individuals as their full, unique selves. We're committed to fostering an environment where team members can leverage their strengths while continuously learning and growing. Don't let imposter syndrome hold you back—if you're excited about this opportunity, we'd love to hear from you!

About Arch Systems

At Arch Systems, we empower discrete manufacturing facilities with deep data insights that enable optimal efficiency, precise KPIs, and proactive decision-making. We work with leading manufacturers to integrate and optimize their data for actionable intelligence, fueling productivity and operational excellence.

Compensation Practices

Arch Systems is committed to equitable, transparent, and market-competitive compensation. This role is remote-first, and compensation is benchmarked using San Francisco Bay Area market data as the reference point for our pay ranges.

The San Francisco Bay Area total compensation range for this position is $120,000 – $160,000 USD , based upon experience. For candidates based outside the Bay Area, compensation may be geo-adjusted based on location-specific market data, cost of labor, and local market practices. Final compensation is determined by job-related factors including experience, skills, scope of responsibility, and performance expectations, in accordance with applicable pay transparency laws.

In addition to cash compensation, this role may be eligible for equity awards, aligning individual impact with Arch Systems' long-term success.

International candidates hired through our approved global employment partners will receive regionally competitive benefits and are eligible for non-qualified stock options (NQSOs) from Arch Systems, allowing participation in the company's long-term success.

Remote Equal

Arch champions a remote-first work environment since its inception, promoting flexibility and inclusivity across all teams. While we welcome talent from diverse locations, this role requires candidates to be located in Europe.

Arch is committed to full compliance with regulations from the Office of Foreign Assets Control (OFAC) to ensure alignment with all applicable sanctions programs.

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